
Several generations ago, after World War II and while America was helping Japan rebuild it's economy, a concept known as "Kaizen" was implemented. Described plainly, it was a commitment to "Constant and Never-ending Improvement" to improve quality, efficiency, production, etc... on a daily basis. It ensures than everyone-- from the CEO to the Janitor --shares equal responsibility for its implementation. From this concept things like Six Sigma, Lean Sigma, and the DMAIC process were born. It is widely accepted that the common approach to efficiency has more to do with evaluation than procedure.
The DMAIC process of:
Define - Find what the problem is.
Measure - Collect data that supports the claim.
Analyze - Go over the data collected.
Improve - Determine fixes for the problem and implement them.
Control- Maintain consistent implementation of the solution with new data to support the corrected measure.
has been welcomed by such Fortune 500 companies as Honeywell, General Electric, and Motorola. Though larger businesses generally have larger problems, the concept can be applied to any business at any level. Together with your coach, preventative measures can be put in place to help you deliver your product or service on time, on quality, and on budget.
Don't hesitate to contact us, we are eager to see you grow!